Operational Efficiency in Financial Services Conference
Promoting innovation and transforming business
Chris Shaw, Managing Director of Capita's assurance and testing business, speaking at Marketforce's 4th Annual Conference: Operational Efficiency in Financial Services.
View the slides here.
Delivering the expected outcomes from business change programmes
- Starting at the beginning: the importance of getting the requirements right
- Why aligning IT with the business is so important
- Using risk management techniques to avoid or mitigate problems
- How to focus on business outcomes and measure progress