Threading an independent layer of governance through the implementation life cycle can ensure that the business gets the systems it requires and expects and significantly reduces the risk of poor quality, delay and increased cost.
Capita has years of experience in managing complex business critical programmes on and offshore. We have developed a proven approach to governance that continuously aligns the testing programme with the business requirements. This allows you to optimise the efficiency of your resources including outsourced providers and maximise the chances of early benefits realisation.
Our structured and flexible approach provides consistent management, cohesive policies, strong processes and appropriate authority levels underpinned by independent quality audits and test supervision throughout to ensure that systems quality stays on track.