An executive agency of a Government department sought an independent, software testing partner with a proven track record, who could effectively de-risk the enterprise wide testing function for a call centre and administration infrastructure. Capita Assurance and Testing provides a managed testing service for the entire organisation, which allows us to efficiently manage multiple project interdependencies and rapidly respond to their testing needs. Having defined a comprehensive test strategy and introduced our structured processes and quality gates into the organisation, Capita Assurance and Testing adopts a proactive approach to all aspects of test management, bringing forward delivery dates by parallel testing and the use of testing tools, wherever feasible. The successful strategy has also been rolled out to other parts of the organisation as a blueprint for future projects.