A leading UK charity initially engaged Capita Assurance and Testing to provide strategic quality assurance advisory services in relation to data migration and project assurance support for new packaged software, subsequently widening our remit to encompass the provision of managed testing services. The client praised our proactive and client focussed approach whilst preparing UAT and data migration strategies, including the education of their staff in UAT best practise. By involving Capita Assurance and Testing at the heart of their development lifecycle and witnessing our governance, management and stabilisation of their testing function, the charity now enjoys a greater understanding of the development lifecycle with the added bonus of improved management of their software supplier and the development of their own testing function, enabling the acquirement of reusable assets in the form of test scripts.